Privacy Policy – DeusPhos

Pursuant to the General Data Protection Regulation (GDPR) (EU) 2016/679, DeusPhos is committed to ensuring the confidentiality, integrity, and security of any personal data shared by Users through our website or in-store. This Privacy Policy outlines our practices for collecting, using, and safeguarding your information.

1. Data Controller
DeusPhos L.P., a company based in Athens, Greece, 20 Kapodistriou street, Petroupoli, with VAT:802575026 acts as the data controller, responsible for the personal data collected on our site and in stores.

2. Data Collected
We collect personal information provided by Users, including name, contact details, IP address, and data relevant to orders (e.g., preferences, delivery information). Collection occurs when Users create accounts, subscribe to newsletters, place orders, or interact with the website or in-store services.

By placing an order, you consent to the storage and processing of your email address and other personal data strictly for the purposes of order fulfillment and customer support. We will only use your email address for marketing communications if you have explicitly opted in by providing separate consent.

Your email address may be retained for up to five years after your last interaction with us for legal and business purposes. You have the right to request deletion or object to the use of your data for marketing at any time by contacting us or using the unsubscribe option in our emails.

3. Legal Basis
Data collection is based on User consent, legal obligations, contractual requirements, or DeusPhos’s legitimate interest in providing secure transactions and enhanced services.

4. Purposes of Data Use
Data is used to manage User accounts, process orders, improve services, and send newsletters or promotions (with consent). Personal data may be shared with business partners or service providers solely for the purpose of fulfilling orders and improving service.

5. Data Retention
Data is retained only as long as necessary, typically up to five years after the end of the customer relationship, or ten years if legally required. For marketing purposes, your email address may be retained for up to five years after your last interaction with us, unless you request its deletion or object to its use.

6. Data Sharing and Transfer
We may share data with subcontractors or partners, some of whom may be outside the EU. We ensure these third parties meet GDPR standards for data protection.

7. User Rights
Users have the right to access, correct, delete, restrict, and port their personal data, as well as to object to certain processing activities. You may also request to be excluded from marketing communications at any time. Requests can be made by emailing info@deusphos.com.

If you no longer wish to receive marketing communications, you can unsubscribe by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Your request will be processed within 30 days.

8. Data Breaches
In the event of a data breach posing a risk to Users’ rights, DeusPhos will notify the Greek Data Protection Authority within 72 hours, and affected Users as required by GDPR.

9. Policy Updates
This Privacy Policy may be updated periodically. Users are encouraged to review it regularly for any changes.

For questions regarding this policy, please contact info@deusphos.com.